Here you will find answers to commonly asked questions. If you cannot find the answer you are looking for please contact us on 08 9248 5545
+ What size post can be secured using the Smart Taper?
The Smart Taper can be used to secure:
You can secure anything from a small cafe table (making it stable) to signage, roadside infrastructure, bollards, fencing - even large football posts, flagpoles, sports equipment and traffic light columns on the Smart Taper.
+ What depth socket should I use?
NB: The socket is simply a shield to protect the foundations from damage and make items removable from the concrete foundation- it will not affect the size foundation required. The base must be made large enough to ensure it remains upright when the item is impacted. The size base really depends on the soil conditions, the size of the item, wind conditions and potential impact force (slower speed impact is actually worse than high speed as the post bend much easier upon high-speed impact).
The size base really depends on the soil conditions, the size of the item, wind conditions and potential impact force (slower speed impact is actually worse than high speed as the post bend much easier upon high-speed impact).
+ What do you mean by sustainable?
Sustainable means the ability to endure. The Smart Taper is the ONLY securing device that will continue working effectively for the life of a development. The Smart Taper will endure for generations, reducing costs for generations and reducing waste for generations.
Install sockets when laying foundations protecting foundations from damage for the life of the development (No damage, No waste, No Landfill, No ongoing costs), or retro-fit putting an end to the constant cycle of damage & waste.
No concrete or highly carbon intensive supplies required for maintenance. Re-locatable foundations enable mine sites to leave behind no concrete - no carbon footprint when relocating a mine site. All other Smart components are low cost and reusable. Smart products are physically, financially and environmentally sustainable
+ What happens when items are impacted?
If impacted posts bend at ground level and are simply levered out using the foot tool or base of the industrial tool. If a post is sheared off there's a tool for that- works everytime guaranteed! Click here for details
+ Why are your products SMART?
The Smart Taper is made from what is referred to as "Smart Plastic" that has memory properties that enable it to absorb impact and return to its original shape without damage. It is highly durable and the plastic most resistant to impact. Because of its structure, isotactic polypropylene has the highest crystallinity, resulting in good mechanical properties such as stiffness and tensile strength. This Smart self-healing plastic will endure year after year, reducing costs for generations.
Made from recycled petroleum waste, the production of polypropylene actually reduces environmental impact and is considered the most environmentally friendly plastic. As it protects the surrounding foundations from the damage the use of the Smart Taper actually removes the need for ongoing supplies of carbon intensive concrete and paving- environmentally Smart.
The Smart taper-lock uses a very Smart, very simple locking principle (The Morse Taper principle- see below for details) that enables items to "automatically" lock in using no breakable components such as pins, padlocks or metal components that can be damaged when impacted, and unlike metal sockets that deteriorate over time, the internal of the socket is tapered so water, dirt, and grit do not adversely affect the locking action - The Smart Taper is simply smarter in so many ways.
+ How do posts lock into the Socket "automatically"?
The Smart Taper is designed using an age-old engineering principle referred to as the Morse Taper (named after the inventor). The Self-locking Morse Taper was designed for large metal drill bits to ensure they did not become loose during operation because of the dirt, grit and constant vibrations (the Taper actually locks in tighter when the item is vibrating- from wind or vandals).
The internal of the ground socket is tapered identically to the Smart Taper and uses friction to lock in tight (with over 200 kg of upward force required to remove the item from the socket). Items cannot become loose or unstable in the socket and dirt and grit does not adversely affect the locking action. Keeps working impact after impact. Smart Urban has patented the application of this principle to the securing of posts
+ Is the Smart Taper-lock Approved by Road Authorities?
Yes it is the only securing device approved for use by Australian Road Authorities. MRWA has approved the use of CHS posts on its network to enable the application of the Smart Taper-lock. Click here for details
+ If it is so good, why is the Smart Taper-lock so cheap?
No item of infrastructure (if not impacted by vehicles) will a last the entire lifetime of a development without fading, rusting or simply growing tired and requiring replacement. We wanted to ensure it was financially viable to secure all items on the Smart Taper-lock and not limit its application to vulnerable items so that entire developments could be made waste-free.
The Smart Taper-lock was developed over a 20 year period by a family run business that maintains its low overheads and we have refined the manufacturing process to enable the products to be produced at a price that made it economical to use on all locations. We have not had to increase the price in over a decade. Compare prices
+ How do you work out it costs $780,000.00 to replace just one post a week?
We used the lowest estimated cost for replacing a damaged sign-post ($150.00). Once a week x the expected lifespan of a development (100 years) = 150 x 52 x 100. This does not include the cost of tipping fees; workplace injury; cost of heavy equipment such as grinders and jackhammers; cost of dial before you dig; damage to underground services; traffic management costs and so many other variables that are costing road authorities millions every year. An authority replacing around ten items a week is paying out $78,000 a year, with no future benefit.
+ Who has used Smart products?
More than one hundred thousand units installed in Australia since 2003, Japan since 2004 and Europe since 2005 and no unit has ever required replacing in this time. We have hundreds of happy users happy to recommend the system and provide testimonials. Click here for photos and details.
+ Can I download Directions and Specifications? Yes, click here for a list of specifications, installation instructions, Directions for use and Wall charts available for downloading.
+ What material is the Smart Taper made from?
Polypropylene (considered the most environmentally friendly of all plastics) is made from recycled petroleum waste. It was also selected due to its resistance to impact and excellent memory properties. Sockets will continue working effectively year after Year! Many thousands of sockets have been installed nationally and internationally with the first sockets installed over a decade ago and continue working today! Not one socket has ever required replacing.
+ Can the Smart Taper fade, become brittle or crack?
The Smart Taper is made from what is referred to as “Smart Plastic” as it is made from a plastic that is highly durable and resistant to impact. It has memory properties that enable it to absorb impact and return to its original shape without damage. It will not fade, crack or become brittle. The only thing that can adversely affect polypropylene is sun but as the unit is installed beneath the surface it is not subject to sunlight. NB: ground sockets must be installed flush with surface to protect from damage when item is impacted (refer to specifications)
+ What Testing has the Smart Taper undergone?
Thoroughly laboratory and field tested with thousands of units installed over more than a decade (not one has required replacing in more than a decade). Independently Impact tested. Tested and Approved by N.S.W R.T.A and WA Main Roads Dept. Awarded DOH&S Worksafe Award. The award recognizes outstanding OHS solutions and innovation in Western Australian workplaces.
+ Can the Smart Taper fade, become brittle or crack?
The Smart Taper is made from what is referred to as "Smart Plastic" as it is made from a plastic that is highly durable and resistant to impact. It has memory properties that enable it to absorb impact and return to its original shape without damage. It will not fade, crack or become brittle. The only thing that can adversely effect polypropylene is sun but as the unit is installed beneath the surface it is not subject to sunlight. NB: ground sockets must be installed flush with surface to protect from damage (refer to installation instructions)
+ Can we alter the depth of the socket on location?
Yes Smart sockets are currently available in 150/350/650/950 depth although the Smart socket can be truncated (on site if needed) at any horizontal rib and the removed section can be inverted and secured firmly in the base of the socket (with Gaffa tape or sealant) to prevent concrete entering the socket during installation (Taper must be shortened from base to fit the new depth of the socket), or we can truncate and plastic weld the base into any depth for you (for a $5.00 fee). Instructions available.
+ Can posts spin around or become loose?
No, if installed according to instructions the Smart Taper holds fast and items secured on the Smart Taper cannot spin or become loose. It is, for this reason, it was used in mine-sites to hold very large drill bits subject to constant vibration. refer to Self-locking Morse Taper principle for more evidence. NB: By altering the position of the Taper on the item (moving it up the post a few mm) you can reduce the locking capacity an enable removal of items by hand. For this reason, it is imperative that instructions are followed.
+ We are having problems with the sheared post removal tool- any suggestions?
The head of the removal tool and sheared post removal tools require sharpening occasionally. If any of your tools are not working properly, you can return them to Smart Urban and a replacement tool will be sent out to you free of charge. Tools carry a lifetime warranty. Tools are guaranteed to work every time - call us if you have any problems.
+ What makes the Smart Taper different to metal & plastic sockets?
You can use bollards to block off a busy street to traffic in the evening and install cafe tables creating a safe cafe strip by night. Bollards can be removed to enable traffic to flow freely during the day. Install status and change them regularly to keep your city interesting. Get creative- make your city dynamic!